Support
Need a hand? We’re here to help.
For questions about your account, the Picardo app, health-data sync, lab orders, or results, email our support team with a brief, non-sensitive description of the issue.
Do not email medical records, lab results, prescription details, government identification, or full payment-card details. If we need sensitive information, we’ll provide a secure way to share it.
Contact supportsupport@picardo.health
Picardo support cannot provide emergency or medical care. If you may be experiencing a medical emergency, call 911 or your local emergency number.
You can initiate account deletion in the Picardo app under Settings → Account. For privacy questions or data-rights requests, email privacy@picardo.health.